Arrival
Please contact us a few days before you holiday to arrange access to the property, which will be available after 4pm on your arrival day. We leave tea, coffee and milk ready for you to have that first welcoming drink after your journey.
Departure
Please leave the property in a similar condition to how you found it on arrival, eg clean & tidy, bins emptied. Departure time is by 10 am on the day of your departure. This gives us time to clean the property prior to the next guests arrival, so prompt departure is appreciated.
Dogs
We do have strict guidelines for dog owners and they very rarely present a problem. We do ask all dog owners to adhere to these guidelines (failure to do so may result in you being asked to leave without compensation).
- Dogs must be under strict control at all times while on the property.
- Any fouling of lawns etc. must be cleaned up without delay.
- The owner must bring the dog’s bed or basket for sleeping in.
- Dogs must not be left alone in the property.
- Dogs must not lie on beds or chairs, and hair must be cleared up before departing.
Group parties of young people
It is our policy as a company not to take bookings for single sex parties, our experience shows that the property owners are reluctant to accept hen parties/stag nights, however parties of golfers/groups of ladies after a chill out weekend etc. are occasionally accepted, please explain your requirements to us and we will be happy to discuss this with you.
Parties of younger people will also need to be checked with the property owner prior to accepting any booking. On occasion the owner will request a security deposit to secure the booking; this is normally required in cash on arrival at the property and will be returned in full at the end of the stay providing the property is left undamaged.
Smoking
Most properties are non-smoking and do not permit smoking within the property. If this is an important feature for your holiday please contact us to check before you book.
Older properties in the countryside
Please remember that cottages in the countryside, and especially barn conversions, do attract cobwebs. It does not mean that the cottage is dirty or has not been cleaned as country dwellers will tell you webs can be spun almost as quickly as they have been cleaned away. In rural areas please be tolerant of the sounds and scents that you may experience, they are all a part of countryside living.